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Software Packages

Fetches software package data from Tanium, providing insights into installed software and package configurations within your Tanium instance.

Sync Type: Full Sync

Description​

The Tanium Software Packages input connector retrieves software package data from your Tanium instance.

  • Configurable scheduling using cron expressions
  • Support for synthetic data generation for testing purposes

Requirements​

  1. A Tanium instance with API access enabled
  2. An API token with permissions to access software package data
  3. The base URL of your Tanium instance (e.g., https://<customerName>-api.cloud.tanium.com for cloud or https://<server> for on-prem).

Setup Instructions​

  1. Generate an API Token:

    • Log in to your Tanium instance.
    • Navigate to Administration > Permissions > API Tokens.
    • Click Create API Token.
    • Fill in the Description field with a meaningful name for your token.
    • Select the Expiry duration in days.
    • Configure Allow whitelist IPs if needed for enhanced security requirements. For most deployments, using 0.0.0.0/0 (all IPs) is recommended for operational simplicity. If your organization requires IP restrictions, whitelist Monad's IP addresses:
      • For Monad SaaS: 35.81.245.33, 35.83.26.83, 35.84.110.88
      • For Monad on-premises: Your Monad instance's IP address
    • Click Create to generate the token.
    • Copy the generated token and store it securely.

  2. Obtain the Base URL:

    • Note the API URL of your Tanium instance (e.g., https://<customerName>-api.cloud.tanium.com for cloud or https://<server> for on-prem).

  3. Configure the Connector:

    • Use the API token and base URL in the configuration settings for the connector.

Configuration​

The following configuration defines the input parameters. Each field's specifications, such as type, requirements, and descriptions, are detailed below.

Settings​

SettingTypeRequiredDescription
Base URLstringYesThe base URL of your Tanium instance (e.g., https://<customerName>-api.cloud.tanium.com for cloud or https://<server> for on-prem).
CronstringYesCron expression to schedule the connector runs.

Secrets​

SecretTypeRequiredDescription
API TokenstringYesThe API token for authentication with Tanium.

Best Practices​

  1. API Token Security: Keep your API token secure and never commit it to version control.
  2. Cron Scheduling: Use an appropriate cron expression to balance data freshness and API usage.

Troubleshooting​

Common Issues​

  1. Authentication Errors:

    • Verify the API token is correct and has not expired.
    • Ensure the token has the necessary permissions to access software package data.
    • Check if the token was created with appropriate expiry duration.
    • Verify that Monad's IP addresses are whitelisted if IP restrictions were configured during token creation.
    • Regenerate the token if it has expired or permissions have changed.

  2. Connection Issues:

    • Verify the base URL is correct and accessible from your network.
    • Check for firewall or network restrictions that may block access to the Tanium instance.

  3. IP Whitelist Issues:

    • If you configured IP whitelisting during token creation, ensure Monad's IP addresses are included:
      • For Monad SaaS: 35.81.245.33, 35.83.26.83, 35.84.110.88
      • For Monad on-premises: Your Monad instance's IP address
    • Consider using 0.0.0.0/0 for simpler configuration if your security policies allow it.
    • Check if your organization uses NAT or proxy servers that might change the outbound IP.
    • Update the token's IP whitelist if Monad's IP addresses have changed.

  4. Invalid Cron Expression:

  5. Missing Data:

    • Verify that the Tanium instance contains software package data.
    • Check the connector logs for errors or warnings.