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CaptivateIQ

Audit Logs

Retrieves audit log events from CaptivateIQ to track user actions, configuration changes, and system activity across your organization.

Sync Type: Incremental

Requirements

Before configuring this input, you need:

1. CaptivateIQ Account — An active CaptivateIQ organization
2. API Token — Generate an API token in CaptivateIQ
   • From the CaptivateIQ app, navigate to your user profile settings
   • On the API Tokens tab, enter a label for your token and hit the Create button
   • Save the token value somewhere safe. It will never be shown again.
3. API Access — Ensure your account has API access enabled

Configuration

The following configuration defines the input parameters. Each field's specifications, such as type, requirements, and descriptions, are detailed below.

Settings

Setting	Type	Required	Description
backfill_start_time	string	No	The date to start fetching data from. If not specified, no past records will be fetched.
API Rate Limit	object	No	Optional limit on the connector's outbound request rate to the source API. Leave blank to use the connector's default behavior. See API Rate Limiting for the field format, limits, and how to choose a value.

Secrets

Secret	Type	Required	Description
api_token	string	Yes	The API token for authenticating with the CaptivateIQ API. Generate this from your CaptivateIQ account settings.

Troubleshooting

Authentication Errors

Issue: "Invalid API Token" or "Authentication Failed"

Solutions:

• Verify your API token is correct and hasn't expired
• Ensure the token was copied completely (no extra spaces)
• Generate a new token if the current one is compromised
• Confirm API access is enabled in your CaptivateIQ account

Rate Limit Errors

Issue: "429 Too Many Requests" errors during sync

Solutions:

• The input automatically handles rate limiting with exponential backoff
• If errors persist, reduce the frequency of manual syncs
• Contact CaptivateIQ support if you need higher rate limits for your use case

No Data Returned

Issue: Sync completes but no audit logs are retrieved

Solutions:

• Verify your backfill_start_time is before the date of the first audit events
• Check that audit logging is enabled in your CaptivateIQ account
• Ensure the date range contains activity in your organization
• Verify the API token has sufficient permissions

Connection Issues

Issue: "Connection timeout" or "Unable to reach API"

Solutions:

• Check if CaptivateIQ's API is experiencing downtime
• Contact Monad support if the issue persists

Related Articles

• CaptivateIQ API Documentation
• CaptivateIQ Help Center

Sample Record

Code
{
  "id": "550e8400-e29b-41d4-a716-446655440000",
  "object": "audit_log",
  "organization_id": "org_123456",
  "organization_name": "Acme Corp",
  "user_id": "user_001",
  "user_name": "John Smith",
  "user_email": "john.smith@example.com",
  "logged_in_user_id": "admin_001",
  "logged_in_user_name": "Jane Admin",
  "logged_in_user_email": "jane.admin@example.com",
  "ip_address": "203.0.113.45",
  "created_at": "2025-02-23T14:30:00Z",
  "event_type": "user.login",
  "version": 0,
  "object_id": "obj_789012",
  "object_name": "Sales Dashboard",
  "object_type": "report",
  "parent_objects": []
}